Accessibility Statement

Our Commitment

We are committed to providing an accessible online experience for all users, in line with the requirements of the European Accessibility Act (EAA) and the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards.

Accessibility Measures

We work to ensure:

Sufficient colour contrast between text and backgrounds

Clear, consistent navigation and readable typography

Descriptive text for links, buttons, and images

Support for keyboard navigation

Accessibility for downloadable content, including PDFs

Current Status

Our website has been designed with accessibility in mind and we regularly review it to identify and resolve issues. While we aim for full WCAG 2.1 AA compliance, some areas may still need improvement.

Feedback

If you experience any accessibility barriers, please contact us:

Tel: 0800 321 3571

contact@chameleontech.co.uk

Ongoing Work

We are continuously improving our websites and digital materials to meet EAA requirements and maintain compliance as standards evolve.

We’re Here to Help

Chameleon are on hand to assist you 24/7. If you have a query regarding one of our products or services, or would like to speak to one of our service advisors, please get in touch via the e-mail address below. If your issue is urgent in relation to metering & billing services, please contact us using the telephone number below.